Privacy policy

1. Introduction

This Privacy Policy outlines how bbedbathbeyond ("we", "us") collects, uses, stores, and protects the personal information you provide when purchasing thermal mugs and ceramic mugs through our store. By using our store or submitting your information, you consent to the practices described in this policy.

2. Information We Collect

We collect personal information necessary to process your orders and provide services, including:
  • Identifying information: Full name, delivery address, phone number, and email address.
  • Payment information: Credit/debit card details, billing address (processed through third-party payment providers; we do not store complete payment card data).
  • Order and usage data: Order history, product preferences, and interaction records with our store.

3. How We Use Your Information

Your personal information is used for the following purposes:
  • Process, fulfill, and track your orders for thermal mugs and ceramic mugs.
  • Communicate with you about order status, shipping updates, and return requests.
  • Provide customer support and resolve inquiries via phone or email.
  • Improve our products and services based on order trends and user feedback (anonymous data only).

4. Information Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information only in the following cases:
  • With trusted third-party service providers (payment processors, logistics companies) to fulfill orders and process payments, who are bound by confidentiality agreements.
  • To comply with legal obligations, respond to legal requests, or protect our store’s rights, property, and safety.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or modification, including encrypted payment processing and secure server storage. While we strive to ensure data security, no online transmission method is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

You have the right to access, correct, or request deletion of your personal information held by us. To exercise these rights, contact our support team with your order details for verification.

7. Cookies

Our store uses cookies to enhance your shopping experience (e.g., remembering cart items, saving shipping preferences). You can disable cookies in your browser settings, but this may limit some store functionalities.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updated versions will be posted on our store, and the effective date will be revised accordingly. Your continued use of the store after changes take effect constitutes acceptance of the new policy.

9. Contact Information

For questions, concerns, or requests related to privacy and data protection, please contact us via:
  • Address: 67 254 route De Fougeres, Rennes, Bretagne, 43646
  • Phone Number: +33 629835588
  • Email: support@bbedbathbeyond.com